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Sales Associate Niagara Falls NY

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
JOB PROFILE: SALES ASSOCIATE
REPORTS TO: Management Team
DIVSION: Retail
To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.
MAIN JOB OBJECTIVE
SALES GENERATION
ESSENTIAL JOB RESPONSIBILITIES
Meet sales goals
Utilize the elevated levels of sales and service to maximize sales performance
Demonstrate an in-depth knowledge of the merchandise
After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
Comply with all sales related policies and procedures
Maintain a keen interest in the fashion industry and market trends
CUSTOMER SERVICE
Provide the highest level of customer service
Build and maintain repeat clientele; utilize client book
Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
OPERATIONS
Keep selling floor and merchandise neat, organized and stocked
Assist in the maintenance of all inventory in the stockroom and on the selling floor
Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
Participate in inventories
Comply with all Point-of-Sale policies and procedures
Properly execute all relevant register functions
Adhere to work schedule, inclusive of time and attendance
Participate in all relevant training and development seminars, programs and meetings as directed by store management
Minimum 2 years retail experience
We are an Equal Opportunity Employer M/D/F/V

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